During my job search, I focused not on the industry, but on whether a company offered an environment where I could grow.

Sunpark has a culture where even young people are encouraged to raise their hand and try new things. I felt that this was a place where I could broaden my potential.

Having worked part-time in the food and beverage industry as a student, I remembered the joy of “creating special moments for someone,” which naturally drew me to this field and led me to join the company.

After joining, I was assigned to Bikkuri Donkey Kobe Harborland for about a year and a half. It was the busiest store in the country, with the highest sales. For someone like me, who had been more laid-back, it was a major change of environment. Yet, I was able to grow significantly by learning the fundamentals of the food and beverage industry and developing a strong sense of speed.

I then worked at Marugen Ramen Tarumi Myoya for four and a half years, gaining on-site experience at a store ranked among the top nationwide in sales.

This year marks the start of a new challenge as Manager of Marugen Ramen. I feel a bit anxious, but more than anything, I’m filled with excitement.

I grew up in a tourist area with a thriving tourism and hospitality industry, and from an early age, I dreamed of starting a small business, particularly in hospitality.

I have always wanted to deliver the best hospitality through high-quality, safe, and reliable products that meet the needs and preferences of our customers. To achieve this, I sought to acquire the knowledge necessary, which is one of the main reasons I chose to join Sunpark.

I believe that the role of a store manager goes beyond managing people, resources, and finances—it is about making customers happy through food and service. That is why we dedicate ourselves every day to providing safe, secure, high-quality products and exceptional hospitality.

Specifically, I am responsible for the overall operation of the store, including purchasing and inventory management, setting ordering standards, creating staff schedules, hiring and training personnel, and inspecting equipment and requesting repairs.

To ensure staff can work comfortably, we maintain clearly defined house rules covering appearance and work procedures, and we actively provide guidance and support.

Another crucial part of my role is maintaining the store environment—inspecting and maintaining equipment, performing daily cleaning, and coordinating repairs when needed. Ensuring these basics are done correctly also contributes to increased sales and profits.

Above all, I believe that by establishing these foundations, we can provide safe, reliable, high-quality products and outstanding hospitality, ultimately making our customers happy.

With a strong desire to work overseas, Y.T. joined Sunpark in June 2016 and began with approximately six months of on-site training in Japan.

In February 2017, he was assigned to Singapore to gain experience in overseas operations. By August of the same year, he transferred to Bangkok, Thailand, where he served as a store manager, overseeing staff training and store operations.

In 2019, he was promoted to section manager, and in 2023, he became deputy manager, overseeing the entire Thai subsidiary. Under his leadership, the number of stores in Thailand has grown to roughly three times the number at the time of his initial assignment.

In 2024, he led the launch of Sunpark’s first stores in the Philippines, Cambodia, and India, and was promoted to General Manager of Asia.

After graduating from College, I joined Sunpark as a new graduate.

I wanted to work in a field unrelated to what I had studied, so I interviewed across various industries. But when I visited Sunpark for my final interview, I was struck by the unique atmosphere of the headquarters—with Native American feather headdresses on display and an interview room built from a converted shipping container.

Up to that point, I had no experience in customer service, but I thought, “If I’m going to try something completely new, it should be at a company with this much individuality,” and I decided to join without hesitation.

After joining, I worked at Bikkuri Donkey and Yomenya Pietro, where store managers and senior staff taught me every aspect of store operations from the ground up. Initially, I was nervous just about serving water, but with my seniors’ support, I gradually gained confidence, and before long, I found myself talking with customers naturally.

The appeal of Sunpark is that it provides an environment where you can grow step by step—even with no prior experience.

I am now part of the Human Resources Department, responsible for recruiting both new graduates and mid-career candidates. Hearing students I’ve met during interviews later say that they enjoy their jobs truly makes me happy, and it motivates me to work even harder.

Meeting colleagues who will help shape and grow the company together is one of the most rewarding aspects of my current role.

I joined Sunpark as a new graduate and first learned the fundamentals of store operations while working at Kangeki Tanuki and Marugen Ramen.

I then advanced to roles as store manager and later as manager at Marugen Ramen, where I oversaw multiple stores and contributed to staff development.

Currently, I have been assigned to Thailand and am involved in managing overseas stores. Compared to Japan, the responsibilities are broader and the challenges greater—but this makes the environment incredibly rewarding, as I am continually growing by overcoming new tasks every day.

The moments when customers smile and say, “It was delicious,” or “Thank you,” are the happiest moments for me—they are what drive me forward.

I also feel a deep sense of purpose when I see employees grow—from staff members to store managers and eventually to management positions. Knowing that I have contributed to someone else’s growth gives me great satisfaction.

Going forward, I will continue striving to create an environment that brings joy to both our customers and our colleagues—and I will always value that spirit.

During my university years, I worked part-time at Bikkuri Donkey for four years. During that time, I had the opportunity to work closely with many store managers and staff, learning the essentials of store operations and customer service.

Through experience in a wide range of tasks, I also gained a deep understanding of the importance of teamwork and the ability to respond quickly in dynamic on-site environments.

Meanwhile, I watched Sunpark steadily expand—opening new stores, enhancing its services, and continually evolving. I felt a strong sense of the company’s growth potential.

Driven by the desire to grow within a company that is constantly advancing, I decided to join Sunpark.

My motivation today comes from the wish to apply my experience, embrace new challenges, and continue contributing to Sunpark’s ongoing development.